Based in our rules, our clients are our priority when it comes to safety, but we also put on mind that some of clients can take advantages. That is why we provided a code of conduct which applies to both clients and drivers as well as company too. Please ready carefully our safety rules below

Basic rules and expectations

• Don't do anything that could cause harm to yourself or others.

• Do respect the privacy of our users.

• We do not tolerate extortion.

• Do not publicly disclose findings without our consent.

• Be respectful when interacting with any of our drivers, we may not answer you immediately because of the workload, but we do respond.

• Only the first reporter of unknown vulnerability can collect fame or bounty.

• We do not use Paypal/cryptocurrency to reward findings.

• We do not reward findings while the planned security test of our applications is ongoing.

Legal

• Always obey your local laws. We explicitly reject criminal activity in any form.

Disclosure guidelines

• Test only systems in the Scope (provided below) and avoid systems out-of scope.

• Please provide the details we need to reproduce the vulnerability.

  • Describe the prerequisites that need to be met to exploit the vulnerability

  • Describe the tested system state

  • Provide video or screenshots showing the steps for reproducing the vulnerability and the impact of the vulnerability on targeted system

  • If possible, provide Proof-of-Concept code

• When searching for vulnerabilities, please try to be as little intrusive as possible. Use only harmless payloads in your exploits.

• Do not disrupt our services with intent and make a good-will effort to not disrupt our services by accident.

• Use test accounts and don’t compromise other users accounts, data or privacy.

• Do not use or report findings from automated scanning tools.

• Do not start DoS attacks or try to generate high loads in general. If you think our servers have a specific problem in handling high loads you can discuss that theoretically with us and we try to reproduce your findings in a non-productive environment.

SAFETY AND SECURITY

• These innovative features ensure our riders always feel safe and comfortable while ridind with us

1. We always check to detect any unexpected and excessively long stops during rides

2. Our drivers submit a real-time selfie as part or ourrr identity verification process during registration

3.  A consecutive driving hours limit allows our drivers to get sufficient rest and always stay fresh and alert at the wheel

Desclosure

• Please refrain from publishing technical details of any vulnerability you find to give us an opportunity to fix it. We try to work out a disclosure timeline with you. 

• Before submitting a report, please make sure you have the evidence to provide

• Note: To continue to this step you need to use a mobile device, if you are using laptop, desktop or tablet, make sure the following device does support telecommunication drivers or WhatsApp app installed. If the following device does not have the required drivers please dial this number on your phone immediately

079 013 7694 or 066 465 3449